Question 1

What types of care do our care homes provide?

Accepted Answer

At Vayra Care Homes we provide residential care (help with daily living, meals, and companionship), nursing care (specialist medical support from qualified nurses), dementia care (ensuring a safe and supportive environment for those affected by dementia), and respite care for short term stays.

Question 2

How do I know which type of care is right?

Accepted Answer

A care needs assessment, usually carried out by the home manager, the local authority or a healthcare professional, will help determine whether residential, nursing, or specialised dementia care is most appropriate.

Question 3

How much does care cost?

Accepted Answer

Our care home fees typically range from £1,150 to £1,450 per week, while respite stays start at £1,350 and nursing care begins at £1,450 per week. The final cost will be determined based on a comprehensive assessment of individual needs and requirements.

Question 4

How are care home fees funded?

Accepted Answer

Care home fees can be covered in several ways: self-funding (personal savings or property); local authority funding, if financial thresholds are met; or NHS Continuing Healthcare, if medical needs are complex and ongoing.

Question 5

Can we visit before making a decision?

Accepted Answer

Yes, we encourage visits across all our homes. Families are welcome to tour the homes, meet staff, and ask questions.

Question 6

What is included in the weekly fee?

Accepted Answer

The weekly fees at our care homes include a variety of services to ensure comfort and quality of life for residents. This includes daily meals prepared by chefs, served in a welcoming dining room or in their rooms, and assistance with meals if needed. Residents can enjoy a range of social activities and exercise programmes tailored to their interests. Additionally, the fees cover hospitality services such as regular room cleaning, daily washroom cleaning, and laundry services for bedding, linens, and towels. There is a television in every resident’s room, plus additional TVs in communal lounges.

Question 7

Can residents bring their own belongings?

Accepted Answer

Yes, we encourage residents to bring cherished items such as photos, ornaments, or small pieces of furniture to make their room feel more homely.

Question 8

What activities are available for residents?

Accepted Answer

Our activities coordinators run daily activities, outings, and entertainment, tailored to residents’ interests and abilities, to encourage wellbeing and social interaction.

Question 9

How do you cater for dietary requirements?

Accepted Answer

We provide nutritious, varied menus, with options to suit personal taste and special dietary requirements, including vegetarian, vegan, or medical diets.

Question 10

How are your teams trained and staffed?

Accepted Answer

Five of our six homes offer nursing care (Millfield, High Peak Lodge, Hillside, Walton Manor and Washington Lodge), where we have registered nurses on-site 24/7. Simonsfield provides residential and respite care. All of our staff complete regular mandatory training such as moving/handling and safeguarding.

Question 11

What happens if a resident’s needs change?

Accepted Answer

Care plans are regularly reviewed. If needs become more complex, the home will discuss whether it can continue to provide support for you or your loved one.

Question 12

How do you keep residents safe?

Accepted Answer

All our homes have 24-hour staff presence, secure entry systems, and emergency call bells in rooms to ensure residents’ safety.

FAQs